I would never have thought I would be writing a review on a site like this, but I can't let this go by. I took my wife and our 2 teenagers on a Spring Break, Easter cruise on the Radiance of the Sea. I have been a huge fan of Royal Caribbean and have booked away from other cruise lines. I have always told family and friends just how much I have enjoyed Royal Caribbean on past cruises. Never again!
I don't know where to begin so I will start where all the problems began. When getting back on the ship from a day at the beach in Cozumel, we were "flagged" and instructed to see Guest Services. We were told there was an accident and our rooms were flooded. I say "rooms" because we booked 2 cabins. There was one cabin between the two we booked.
We were escorted to our 9th deck hallway to be overwhelmed by a disgusting odor. Walking towards the aft portion of the ship, where our cabins were, the smell became increasingly worse. Not to mention the carpet was now squishing under foot as if walking on a soaked sponge. The sound of shop vacs and blower fans screamed in the background.
Should not have booked rooms in our area. (9th deck aft.) Pipe burst while on shore excursion flooding cabins in our section. No other rooms available. Prisoner's at sea in horrid conditions.