MSC....A Bad decision: MSC Fantasia Cruise Review by Peter Tanner

MSC Fantasia 2
Peter Tanner

Overall Member Rating

MSC....A Bad decision

Sail Date: April 2011
Destination: Europe - Western Mediterranean
Embarkation: Genoa
The Fantasia is really a lovely ship and the cleanest we've ever sailed on.

However check your travel plans if you're going. Don't get on the ship at Genoa..all the italians do and its chaos. It took us nearly three hours to get on board.This was after a 2 hour trip from Milan airport. At disembarkation they want you off the ship as quickly as possible. They dropped us at Milan airport at 11am for a 21.35 flight to London ! They advertise a shore excursion which includes a tour of Genoa, for disembarking passengers, which finishes at Milan airport. This they cancelled. The staff on board are unsympathetic and just do not care, to the point of being rude.

There is no information about the ports of call. With RCI you get a run down of the port you're visiting and a map.

The food is definitely not 5 star. It was generally not very hot and the portions were small.On gala nights the buffet restaurant was closed which gave you no other dining option unless you paid for More one of the speciality venues.

The entertainment was generally poor. The Pirates show was the best with the Michael Jackson show extremely poor. The shows only last for 30 minutes anyway.

The smoking laws are flouted in most of the bars and our neighbours smoked in their cabin and on the balcony which is forbidden. The staff simply ignore this. The staff generally are very disinterested and seem discouraged from conversation with the passengers.

Tea and coffee are free only at Breakfast and at certain areas of the cafe at lunch, but definitely not at dinner.

The itinerary was great and we chose this cruise as it visited Malta and Sicliy, where we hadn't been.

It could be said that as MSC cruises are generally cheaper you get what you pay for. However we both expected a level of customer service which is very lacking. Msc need to seriously look at other cruise opeartors. I'm afraid their very Italian Experience, is way short of the norm for Italy. The food dispappointed me as we were looking forward to eating Italian, which is the best food in Europe. Less

Published 04/26/11

Cabin review: 1010135

Balcony cabin. The largest we've had to date, with excellent furnishings, kept spotlessly clean. I couldn't find a paint blemish or worn fabrics. Bathroom is on the small side compared with Rci, and the shower does flood if you aren't careful. Msc provide shampoo and shower gel, as well as bathrobes to use for the stay.The rooms are serviced twice a day, which includes replacing any towels used.

Port and Shore Excursions

Great city with plenty to see. However the ship sailed at 3pm, so our visit was curtailed by the early departure. We took an open top bus tour ourselves.
Read 1749 Barcelona Reviews

Didn't have time to explore due to totally chaotic boarding and such a swift disembarkation process.
Read 291 Genoa Reviews

Valetta is a lovely city. Very old with a great deal of history. Took the open top bus tour which was a waste of money. Much better to explore Valetta on foot, or just jump on the local transport. Very cheap port.

This stop was livened up by the Marseille marathon taking place. Nice promenade area, but the town itself was extremely dirty with graffiti everywhere.

Actually docked at Messina. Just another Italian town with nothing of great interest. We regretted we didn't take the excursion to Taormina as others said it was lovely.
Read 217 Palermo Reviews

Always a great city which we never tire off. The MSC excursions were very expensive but you have to go. Favourites sites are the Vatican...don't miss the museum, cistine chapel and the basilica. The Colosseum is unmissable also.

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Peter Tanner
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