We had been on two fantastic cruises previously one on NCL and the other RCI Voyager. So were really looking forward to the trip to the Canary Islands from Southampton. The day before we received an email saying as the ship needed deep clean we should not arrive until after 2pm. So 3,500 + people arrived at the same time to book in! The queues went on forever but they did move quite quickly. We were all ushered towards the Windjammer which is a lovely area with great views. Unfortunately it was so packed it was difficult to find a seat. We were glad that we had booked My time dining, until we went for our meal at 6pm. We had booked the 6pm seating for four, 3 month previously. There was no table for four when we arrived, after a few words a table was made up for us in the corner of the room at a door entrance, not satisfactory. We were promised a table for the following evening but not until 8pm. As the service was not exceptional and the menu was similar to the Windjammer we decided to eat at of peak times there. On sea days when it is really packed you are asked to vacate your table. Sanitizing through out the ship is pretty evident especially in the Windjammer.The ship is ideal if you have any disabilities. The lifts are often full but if you are not disabled why not use the stairs. The mall is busy at the best of times but with wheelchairs, electric buggies and pushchairs it makes it quite a squeeze. On sea days it resembles a jumble sale.The pool area is not great. Pool to small. Quite a few Jacuzzis which were having a thorough clean in the evenings. We booked in term time before the Easter holidays to avoid the family rush but there seemed to be plenty of children of school age around.We tried the theatre a few times but found it to crowded and ended up standing at the back.The itinerary left a lot to be desired. Two stops were on a Sunday (closing) The length of stop over time was far to short to arrange anything. If there are just a couple of cruise ships in the same port the area is just saturated and not a pleasant experience.Departure. We were told that we were to leave the ship at 7:15am not given any choice.(our taxi booked for 10am) Our cases were taken the night before so we decided to leave when we were ready in the morning. If you want to experience an expensive holiday camp at sea, this is the cruise for you. If this had been my first cruise I would definitely not be cruising again. The ship is far to big and overcrowded. RCI, for the sake of quantity has forsaken quality