After 5 memorable cruises on Oceania we thought we would splurge on a 6 star-rated ship in honor of our 50th anniversary. By the end of the cruise we felt we had been on a 3-star ship.
We sailed from Fort Lauderdale to the western Caribbean. It became obvious that things were different at embarkation where we stood in 2 different lines for 45 minutes [never stood in line on Oceania].
In general, the food was average, portions small, presentation ordinary, and service slow to sometimes non-existant. On our first morning at the breakfast buffet there were no cereal bowls and no one around to ask. The selection of fresh fruit was very limited. Although we embarked from Fort Lauderdale there were no fresh berries other than strawberries and no grapefruit on the buffet. To get a second cup of coffee you had to get up to find a waiter. In fact, whenever asking the staff for anything the response was grudging and unfriendly.