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Queen Elizabeth Review

4.0 / 5.0
Editor Rating
539 reviews
23 Awards

Major disappointment

Review for Queen Elizabeth to Australia & New Zealand
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moushie
10+ Cruises • Age 90s

Rating by category

Cabin

Additional details

Sail Date: Jan 2011
Cabin: Balcony

I took the Los Angeles-to-Sydney segment of Queen Elizabeth's inaugural world cruise, January 29 to February 22.

Communications were bad, beginning with Cunard's Website. I could book excursions but neither review nor modify or cancel my selections. Cunard's telephone Help Desk, with its jarringly ungrammatical ("Your call will be answered in the order it was received") was no help at all. Operators had plummy, fake-posh English accents (I am a Brit). At one point I was transferred to Princess Cruises. On-board messages were often misworded, as in "Captain James Cook chartered the two main islands [of New Zealand] in 1760."

Embarkation in Los Angeles was chaotic; no one was in charge; no-one to help; no signs; no advice; no information. People arriving by cab had their bags put onto porters' carts ahead of people who had been waiting for half an hour.

Cabin Review

Balcony

Cabin BC

Port Reviews

Sydney (Australia)

Spectacular. Incredibly scenic from every angle; laid back yet formal; compact enough to get around easily; full of 200-year history (which I find more interesting than ancient). And yes, of course, such friendly people.

Maui

Lahaina: Everyone loves Maui, but for me it's boring. The good thing about it was an Alantis submarine ride, since that isn't boring at all.

1 Helpful Vote
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