Carnival Freedom Review

4.5 / 5.0
1,369 reviews

Very Disappointed!

Review for the Panama Canal & Central America Cruise on Carnival Freedom
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mlcrn
2-5 Cruises • Age 20s

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Sail Date: Jan 2011
Cabin: Balcony
Traveled with children

This was our second cruise with Carnival, the first being the same time of year (January) in 2010 aboard the Carnival Liberty. Our 17 and 12 year old children enjoyed the Liberty so much that they had looked forward to this cruise for months.

Things started out badly when we arrived at the port prior to 12 noon and the line was extended out around the building. Not a big deal to me. After an hour of waiting in line patiently a Carnival representative opened the line just behind us, letting people flood into the VIP line. I took a deep breath, determined not to let it bother me. 20 minutes or so later, she did this again. I saw people passing me who I saw get out of cabs and in line almost an hour after us. By this time people were sneaking under the queue to go through the VIP line. We finally made it through the scanner 45 minutes later and into the next area to wait another 30-45 minutes to get our Sail and Sign card. My husband kept pointing out people finishing up who had arrived at the port long after us. When we got to the front we were told that their system was down so they wrote my credit card information down by hand. I still have concerns about my information floating around and not being destroyed properly. Needless to say, I was not smiling in the group picture they took just after this point. We were herded like cattle into another long line and forced to wait because there were problems with the photo machine to put your picture on the Sail and Sign card. It was almost 3 hours total waiting before we were able to board. I understand that problems can arise with technology so it isn't fair to blame them, but the way they handled the situation left a lot to be desired.

I cruised the Liberty last year and found it to be a very pretty ship. There is nothing pretty about this ship. Truly, I felt that the theme was more like Aladdin's Castle meets That 70's Show. There were browns, oranges, purples, and reds everywhere. The colors in the elevators with the brown and orange swirls made me feel like I was on a bad drug trip. The atrium had rounded, shiny purple borders on all of the deck railings. The Liberty atrium was classy, this was definitely not. My family thought I was being overly critical. It took only a few hours for my kids to realize that there were few people within their age ranges on board. While up on the deck watching as we sailed away from port, my husband asked me several times if I was sure that I hadn't booked us on a 'senior' cruise. Having booked this 8 months in advance,I didn't book it as a last minute special, but we noticed that the ship was definitely not filled to capacity. I don't know if Florida resident specials or age related discounts had been offered to try to fill the cabins or if it was because of the 8 day length or perhaps the itinerary. When we saw power scooters plugged into charging receptacles in every nook on our deck that night it was very obvious that the demographics for this cruise were leaning toward the older set. We heard a 'code Bright Star' along with cabin number on the third day or so. We learned that this means a medical emergency. We had another later in the week, then on Friday (I think) we were told that we had to change course to take an ill passenger to Grand Cayman which had the nearest medical facility. If I remember correctly we had to deboard someone else in Cozumel for a medical emergency. Another code Bright Star and a call over the paging system for blood donation to transfer to a passenger was just another occurrence. Even my 17 year old called and volunteered to donate as we have the same blood type mentioned. My 12 year old was told that several passengers died on this cruise. With so many codes called and the older ages of the passengers it is quite possible. I have been a nurse for years and honestly felt like I needed to be working to help out much of the time. Lots of walkers, wheelchairs, canes and power scooters. I enjoyed the other passengers and truly don't mean my comments to sound as if this was a problem. It was just a far different composition of passengers than I would have anticipated. We are in our mid to upper 40's and hope to be cruising also when we are older.

Cabin Review

Balcony

Cabin 8B

The cabin was exactly the same as on the last Carnival ship we cruised. Very roomy balcony. Slept 4 without problem. Plenty of storage space. Need to bring a power strip as there is only one outlet in the room. Nice amenity basket in bathroom. Had worried about bringing a razor from home but the sample supplied was better than the one I brought.

Ask the room steward to empty the refrigerator so you can store your own drinks or leftover snacks. This also prevents children from taking expensive food or drinks from it.

Lots of room to store luggage under the bed. Bedding and mattress is very comfortable. I've had back surgery and still found it to be very comfortable.

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