If You Hate Being Pampered Avoid This Ship!: Azamara Quest Cruise Review by sadrezin

Azamara Quest 5
Member Since 2000
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If You Hate Being Pampered Avoid This Ship!

Sail Date: January 2011
Destination: Asia
Embarkation: Singapore
This was our 7th cruise on R Class vessels. 3 with Renaissance, 1 with Oceania and our 3rd with Azamara. We never sailed to Asia before. The improvements that came with Azamara becoming Club cruises were wonderful. It was nice not to be worry about purchasing wine with lunch and dinner (although my wife is a wine snob and used part of our OBC to purchase 3 of her favorites), bottled water (although I purchased San Pelligrino twice), having expresso, cappucino and latte freely, and having tips prepaid as part of the fare.

The service was excellent from cabin steward to waiter to bus boy.You could not go anywhere with out a sincere welcome and conversation with every employee. The supervisors pitched in and worked alongside their employees. The food was so good in the dining room and themed poolside buffets, there was really no need to go to Prime C or Aqualina (We did Prime C twice, and Aqualina once and they were"a cut above").

But what really made the cruise More spectacular was the ship's officers. They were totally accessible and solved any problem immediately. When you are greeted personally by the Captain, Hotel Director, Food and Beverage Manager, and Cruise Director every time you left the ship; it says a great deal about the cruise line's priorities. Fellow Critics told me, they put the fact that there were not enough outlets near the bed and reading was difficult in the light on a second day questionnaire, they returned to their cabin later that day to find a three plug extension and two goose neck lamps attached to their headboard. When we arrived back after a full day ship's tour of Hanoi at 11:30PM the Hotel Director and Food/Beverage manager were there to greet us with hot chocolate which they liberally poured rum into if you so desired. They also had a mini buffet set up for us, in the Mosaic Cafe. At our first cruise critic get together, we were told to bring any feedback, good or bad back to them, so they could do a better job. On the last sea day they listened to all our feedback, took notes and told us what they were already aware of and how it was going to be remedied,in the near future.(eg. Evaluating changing tour companies). They also spelled out what was coming in the near future.

Our experience was perfect as you can get.

As far as sightseeing went, our perceptions maybe out of the ordinary because it was Chinese New Year, and that affected life in every port. Less

Published 02/14/11

Cabin review: 1C7117

Port and Shore Excursions

We docked in Klong Toey much closer to downtown. We took a private tour to Ayutthaya outside of Bangkok. Very impressive, informative and fun. The second day we took a ship's excursion to the Grand Palace and the canals. Again impressive, informative and fun.

We took a private tour of Hoi-An, a small village loaded with culture and beauty. We used Exotissimo travel for the three private tours and were very pleased with their service. 2 guides were excellent and the third was good.

Read 61 Da Nang Reviews

We did a Hanoi Past and Present Tour from the Ship. It was very long, but worth it. Got to see the Hanoi Hilton. We were really surprised by how capitalist Hanoi is. Second day we did the Halong Bay boat ride which had spectacular scenery and a great cave visit.

Read 48 Hanoi Reviews

Saigon is bustling and crowded. We did a private tour of the city. Lots of culture and local color. On the second day we did did the Cu Chi Tunnels. Fascinating look at the war. Be prepared to view a movie made in 1967 that is communist propaganda. Incidentally about 40% of the population of Vietnam were not alive in 1975 when America pulled out.

Hong Kong is crowded. We were constantly being hawked by tailors, and watch sellers. We used Graylines to do the highlights. The guide was good, but because of New Years celebrations everything was jammed, and the people were not like the people of Singapore. By this time we were exhausted from non stop touring and maybe unduly critical. We stayed at the Panorama Hotel which was wonderful, but nobody knew about.

We arrived early and stayed at the Fairmont. We did a Night Safari Tour with Viator, and met other cc's at Raffles Long Bar before we embarked. Singapore is spotless, and the people are the nicest we have met anywhere in the world. It is extremely commercial with malls on almost every block, but it is also filled with different fascinating cultures. We spent some time on the waterfront areas, some in the Arab section, and some in Little India. We used the public subway which was easily navigated and cheap. If I had to do it again, I would stay 3 nights pre/post cruise instead of two. The Fairmont was beautiful and in a great location for touring. This is the only port I'd consider returning to.

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