Nieuw Amsterdam Review

4.5 / 5.0
964 reviews

First time ocean cruise

Review for the Eastern Caribbean Cruise on Nieuw Amsterdam

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Jan 2011
Cabin: Deluxe Ocean-View Verandah Stateroom

The purpose of the cruise appeared to be selling everything: alcohol, jewelry, clothing, dining rooms, cabanas, art, and casinos. Free services such as the library kept very limited hours even on the "at sea" days when it would have been convenient to use them. The ship has an extensive and interesting art collection, and I would have loved to have taken the iPod tour but could never make it to the library to check it out.

The ship's public areas were kept clean, and I swear that I heard a vacuum cleaner in our hallway at 3:30 am! The staff "simonized" (their word) the handrails on the stairs frequently so that the railings were either wet or left a sticky residue on one's hands. The fitness center had broken equipment which should have been repaired.

All the personnel were very pleasant and helpful. It was reassuring to see the assistance available to those with mobility impairments. Walkers, electric scooters and wheelchairs were common sights as were manual wheelchairs assited by staff.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Adequate space, but wouldn't have wanted to spend more than a week in it. Enough closets, shelves, and hangers. Didn't use the verandah but the view was nice. When the crew washed the verandahs, they appeared to start at the lower decks as lots of water sloshed down onto ours (Deck 4) long after they had finished it.

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