We enjoyed everything about our MSC Poesia carribean cruise, but do see why it might not be for everyone. Things are a little different since there are so many different nationalities, languages, and cultures that they market to. It is important to remember that what might constitute poor service in the US (i.e. "slow" service at dinner) is an expectation in Europe. So - the reviews weren't necessarily wrong, they just had different expectations. I will cover the basics next with my perspective on each one:
1. Food- This is an important part of the cruising experience for most people and we are no exception. We found the food to be excellent. The quality was the same or better than our other cruise experiences (Norwegian and Royal Carribean) We ate at the cafeteria restaurant for breakfast and lunch and found that they had lots of choices to eat light or heavy and the food tasted great. I would note that the room service breakfast menu was very light- more of a european (continental) breakfast. But we had tea and coffee delivered with hot milk (a nice touch) and then went up to get some eggs and fruit.
2. The Cabin- The bathroom was the most spacious cruise bathroom I have encountered. There was plenty of cupboard space in the bathroom and in the room. The bed was huge -king I think- which didn't leave space for a couch that I have had in other balcony rooms but there was a vanity and chair. The balcony had 2 comfortable chairs and a table and we enjoyed it very much.
This cabin is close to the Bow of the ship. There were no cabins at the end of the ship, so the door at the end of our hallway led out to a huge almost private deck. We thought about throwing a party there but were too busy having fun to get it organized:) It was very quiet on our floor and the location was wonderful.