Jewel of the Seas Review

3.5 / 5.0
1,645 reviews

Freedom of the Seas to the Southern Caribbean

Review for the Southern Caribbean Cruise on Jewel of the Seas
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Mammasan
2-5 Cruises • Age 80s

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Sail Date: Jan 2011
Cabin: Deluxe Ocean View Stateroom with Balcony

This was our first cruise with Royal Caribbean, only have cruised three time previously with Norwegian. I had been told that RCCL was a cut above Norwegian by other cruisers, but after this experience I would say there are pluses and minuses for both. Embarkation in Ft Lauderdale was handled very well and went quickly. Luggage did not arrive too speedily as I had packed a little steam iron in one of our bags, not being aware that RCCL does not permit them on board. Our cabin steward did not appear for quite a while, but when he did, we were extremely impressed by his friendly yet professional manner. All the crew seemed to be well trained and all were friendly and very helpful. The balcony we had on this ship was smaller (more narrow) than the balconies on either the Norwegian Sun or Jade. The bathroom was very teeny, although had a nice medicine cabinet/mirror for storage of toiletries, plus there was more such storage behind behind two mirrors in the vanity/desk in the stateroom seating area. The closet was well outfitted and held lots of clothes on 4 racks plus some shelves in the middle of the closet. There were three drawers for things on either side of the desk and a center shallow drawer above the chair niche of the desk that was perfect for hair brushes, makeup, etc. So all in all, the storage is very adequate. The bed in the balconies is located adjacent to the balcony sliding glass door, so your privacy is a bit less than the layout on the Norwegian Sun or Jade, where the beds are located nearer the entrance to the cabin and the sitting area is adjacent to the sliding balcony door.

Food varied in quality in the various venues. The main dining room served pretty good and sometime excellent food for the most part, although fish entrees were few and not very tasty. Had only one breakfast in Tides, and that was terrible so did not return there for that meal of the day. The buffet is much better for breakfast, making omelets and eggs to order that are very well prepared. The service in the main dining and in all restaurants was excellent, especially in the Tides and Chops restaurants. We ate in both specialty restaurants, but found Chops to be superior to Portofino, although my Ahi Tuna in Portofino was prepared just to my liking and quite tasty. My husband's entree was just OK and the salads and sides there were nothing to write home about either. Service in Portofino was not on a par with Chops for some reason. The buffet does not offer as many selections as we were treated to on Norwegian, which was a real disappointment. Food was OK, just not a ton of things to choose from. The waffles and french toast seemed to sit around too long to be really appetizing. The did have a two wonderful chocolate buffets during the cruise, but the first was almost empty of passengers as no one bothered to announce that they were holding the event. The second had more guests, but we were told about it by our waiter after we had finished eating dinner, so didn't really have room to eat much more. I would suggest they list the nights they are going to offer the chocolate buffets in the event newsletter or at least announce it over the loudspeaker or something. They prepared some extraordinary ice, fruit and chocolate sculptures and many wonderful cakes, etc. There is a little no charge "cafe" on the 13th deck that serves hot dogs, soup, salads, etc., but it is not open 24 hours a day as is the similar cafe on Norwegian. Nothing great, but had some nice appetizers one afternoon and an OK salad at lunch on another day. Wines and beer seemed overpriced and a bit more expensive than we experience on our 3 Norwegian cruises, but may just be a price hike cruise lines wide--not sure. We selected "My Time Dining" and had made reservations online before we left home, only to find out that one really does not need to make reservations at all, as the host just seemed to take people as they showed up without too much of a wait, if at all. My Time Dining is located on Deck 5 while set time dining is on Deck 4, with an open area in the middle that opens up to the dining room above, and there is a stairway connecting the two dining areas, although you don't enter either dining room that way. The Tides restaurant offers a good choice of entrees for lunch and has a "chopped" salad buffet we tried one day that is quite good. You select which type of greens and extras that the servers place in a bowl and then they chop them up and add any shrimp, chicken, etc., to the bowl along with dressing.

The entertainment in the theater on this cruise was worse than terrible, except for one night that featured a tango troupe from Argentina. They need to do something about this, as the cruise spends several days at sea and you need something you can really enjoy on those days especially. There was an OK bar singer in the main Centrum bar, but the dance bands were not too hot either. Canned music was an improvement once the bands took a break.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E1

We were in 1508, which is a balcony cabin. Was a bit smaller than what we experienced on Norwegian's Jade and Sun, but had very good storage space. Bed could be more comfortable. Was a bit too soft, so my husband had some back issues as a result. Also would be nice if there was something other than the comforter for the bed, as it was too hot with it on, and a sheet alone was not warm enough. Also would prefer to have body wash supplied rather than harsh soap. In addition, we really were disappointed that bathrobes were not included for balcony cabins as they are on Norwegian Cruise Line. You really need something to cover up so you can sit outside on the balcony for breakfast or before dinner without having to be dressed.

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