Dream turned sour: Thomson Dream Cruise Review by J Simm

Thomson Dream 4
J Simm

Overall Member Rating

Dream turned sour

Sail Date: December 2010
Destination: Southern Caribbean
Embarkation: Barbados
Boarded ship on Dec23 at Barbados. Firstly the ship smelt of diesel and had a definite list.

Due to the late departure from Barbados we were late arriving at Grenada and only had half a day there.

The next day was at sea and arrived at Curacao the next morning. We left Curacao late as the maneuvering pods had failed and Captain Roy wanted to try to get them working. This obviously didn't work as we had tugs from there on in. This was one of the items included in the re-fit I believe!

Problems started evening of day 5, Captain Roy announced there could be reduced hot water because of problems with the ships boiler. We were informed that the ships engines would have to shut down for a few hours so as to let the boiler cool down and a gasket could then be replaced. After approx 4 hours of the ship being stationary at night, the ship regained momentum and we were on our way to Santa Marta with again a late arrival there.

We also had a CODE VICTORIA one More night which I am told is a flood somewhere in the ship.

After the first week new passengers boarded the ship at Jamaica. Soon after this they had to undertake the mandatory lifeboat drill. That evening after the drill had been completed approx 10.30pm an announcement rang over the ships tannoy of a CODE CHARLIE and to close water tight doors and fire doors in certain zones of the ship. My wife and I decided to make our way up to deck 9. On arriving on deck 9 we witnessed the ships crew running to their muster stations donning life jackets. As we both could see hazy smoke drifting up through the staircase and around the lifts inside deck 9 we decided to stay outside. After what seemed an eternity but was only a short time the announcement to stand down was given. We were informed by Captain Roy that there had been a fire in the ships main engine but had speedily been extinguished and we would proceed slowly to Grand Cayman on the auxiliary engine.

As we had a cabin on deck 6 my wife was very nervous about sleeping down there and we asked to be moved to a higher deck to no avail.

We did not arrive in Grand Cayman until after lunch and although we were given more time there it got dark at 5.30 so wasn't really much use to us.

Our next day was at sea and was very slow - 5 nmph - to Roatan. On departing from there we were told we would not be visiting Costa Maya as they did not have any fresh water for us to take on board and we would overnight in Cozumel. At least we had two engines again! We continued on to Havana without further incident.

Smells of sewage were always present around the ship and some public toilets smelt so bad you just could not hang around in them. Some passengers had their cabins flooded and contaminated. Our cabin and many many other cabins were far too hot and we could not control the temperature of the cabins.

The reception desk was always busy with angry passengers. To sum up we cruised with the Dream in June 2010 and problems with smells air conditioning and flooding of cabins was a big problem. However we were informed at the time that all the above problems were being addressed and with the ship going in for a re-fit we would have no worries with our Christmas cruise.

HOW WRONG THEY WERE. In my opinion this ship is a total disaster,and should NEVER be allowed to carry fare paying passengers.

I have to commend all the ships crew, from Captain Roy down, as without them it really would have been a cruise from hell.


Published 01/13/11

Cabin review: OU6173

Cabin size good and quiet despite being near lifts

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J Simm
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