Oceana Review

4.0 / 5.0
0 reviews

Beware P and O's charter airline - Thomas Cook !!

Review for the Southern Caribbean Cruise on Oceana

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Additional details

Sail Date: Dec 2010
Cabin: Inside Twin with Shower

First off the cruise was great. We were giving P and O a second chance after trying Ventura two years ago and finding it to be very poor compared to the dozen or so Royal Caribbean cruises we had previously experienced. This was mainly because of lack lustre food and dismal entertainment. However, the Oceana turned out to be a very pleasant littel ship, friendly and helpful staff and food that was almost up there with Royal Caribbean's. Our particular cruise was made even better by the great people we shared our dining table with - hello Ron & Evonne, Chris & Petra and Sue and Stew.

On to the warnings, stay clear of inside cabin A506. It's next door to some machinery. We noticed the noise on our arrival, which incidentally had been delayed by 24 hours due to snow. We arrived around 22.30 after a 15 hour flight so being very tired we fell into bed with the machines' noise a constant background hum. No problem you might think - as we did, however from about 02.30 the damned machine kept tuning on and off. After complaining to reception we spent the rest of the night in C517 from 04.30 where we had a restful sleep. The next day I asked to be moved to that cabin but was fobbed off with replies that they would check the noise and get it rectified. I suspected that this was not a machine that they could actually do anything about and that they knew this. It was only at 18.00, some 30 minutes after we decided to fully unpack that we were told we could move to C517. Very annoying and frustrating.

The other comment relating to P and O concerns the rip-off prices for their tours. We did two, one in Mexico that cost £70 to take us to the next bay along from the ship to snorkel over some dead coral and one in Nicaragua to get a glimpse of the country. This one cost £68 and amounted to a short bus ride to a town so we could take a look around, plus a stop at a lakeside hotel to look at two volcano's. Not very engaging. I estimate P & O took over £1,500 for our fully laden bus, yet their costs only amounted to the local guide and bus driver, plus fuel. Given that we didn't drive for more than an hour in total and assuming cheap labour costs, P and O must have made over £1,000 from us. This a blatant rip-off and while I like to support the economy of poorer countries P and O should have charged £10 - £15 for such a trip.

Cabin Review

Inside Twin with Shower

Cabin OC

A506 is next to a room containing machinery which initially has a constant drone, but through the night it switches off and comes back on again with a 'clunk' many times. This is guaranteed to wake you. Should you end up in this cabin don't let staff say they will rectify the problem, they can't. It's a function of the machine and they know that. So insist on being moved immediately. (P and O should tell customers about this sell it at a discount, like you would if it was an obstructed view seat at the theatre).

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