First of all, I am not hard to please-so I preface this review with the fact that I am a busy mother of 4 who is also a professor at the University of Miami, so we cruise in order for ME to get a break, not have to feed, launder, entertain, and not relax at all while my kids are on winter break. We have had amazing Royal Caribbean cruises, Club Med vacations, and (in retrospect a last minute Carnival cruise we took last year was even preferable to NCL-if you can believe it!) have never had a single complaint...so her is the detailed, honest experience we had....
First of all, the cruise line misrepresented the interior cabin occupany-since there was no bunk as a 3rd bed, my husband and I had our 3 and 8 year old in our family balcony.....when the room was turned down we could not move at all....the round bed was so short our feet hung off of the bottom, and everytime we rolled over, a light went on...Meanwhile in the room with the 14 and 12 year olds, we had no idea what was going on or where they were because once we were in the cabin with the sleeping kids, we couldn't open the door.
The kids club is a disaster-nice people, but ridiculous...12 year olds must be signed out by a parent at night, so we coulnd't have our 12 year old go or we wouldn't be able to sign him out. They also charge $6 per child per hour after 10:30pm. Don't even ask about the process of signing in or picking up-couldn't be more of a disaster at 10:30pm-seas of parents sick of paying extra for every little thing.
tiny everything, but great storage space-couldn't figure out who would need so much storage!!! we needed room to breathe, a bed where our feet didn't stick out....worst cramped space ever! too small in order to cram more people on the boat and bilk them for ever nickle and dime they have!!!