We did a back-to-back cruise on Radiance. Nov 7th. Eastern and then Nov. 14th Western. The ship was beautiful, but the food and entertainment, even the service was not good. In fact, some nights, the food in the dining room was downright terrible! We are both not even picky eaters! This is our 7 th cruise. 4 on RCI and 3 on Princess. The message here is: BUYER BEWARE! It is hit or miss with the service on the Radiance, Some people had good service, most had awful service. Some food was o.k. but most was absolutely terrible.
The best entertainment was on the Western Caribbean portion of the cruise. The Drifters were fantastic, and Charley and company juggling act was great! Some on board activities were hilarious, especially The Quest! It is a MUST DO ACTIVITY.
Cruise Director, Adam was great, Captain Kent, very eccentric!
Windjammer cafe food (buffet) almost the same every day, except different sauces. Desserts were Excellent! Soft serve Ice Cream a plus!
Overall: ship is beautiful, hope people will have better luck in the future with food! It was tasteless and lukewarm, steaks, disgusting! Pasta (swill)! Service, hit or miss, we had to change servers about 6 times to get someone decent. Room service was prompt/quick. Awful room stewards/attendants. Beds comfortable, sheets very soft!
Bottom line: do not pay much for this cruise, take inside cabins, many people complained from outside wind noise from balconies, and sometimes you can hear people in the next room talking or doing other activities no matter which room you have!
Embarkation: Good Disembarkation: Good Ports of Call: Great Pursers Office (Guest Relations). Watch your bills! Service, I would be fired from my job if I acting like that! Crown and Anchor Parties: Excellent Meet & Mingle: Excellent. Solarium Pool: A must see and experience. Baggage: very timely.
Do your own excursions at the pier of the ports of call! (Haggle.) Much cheaper and you are the boss! SHIP EXCURSIONS DOWN RIGHT EXPENSIVE AND YOU ARE AT THEIR MERCY!
I hope this helps some people. We are going on one more RCI trip to get the next level in the Crown and Anchor Society, then try other lines. Definitely will go back to Princess!
We were several people in our 30's and 40's on this cruise.
Out of 5 stars this ship deserves only 2.5 stars only for the beauty!