Norwegian Epic Review

Nice Ship that lacks service

Review for the Eastern Caribbean Cruise on Norwegian Epic
User Avatar
CAgolfguy
2-5 Cruises • Age 40s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Nov 2010
Cabin: Large Balcony
Traveled with children

We sailed on the Epic this past Thanksgiving (11/2010). Our balcony stateroom was very clean & very nice. The over all ship was very nice. Lots to see and do! The free style cruising is great. Food is decent but was seems like everything tasted the same. I have to admit, the sushi was very good & so was the fresh crepe station! The way they have things for kids to do is nice. Lots of stuff there. However, my son (11) said that the people (workers) in the kids club were very rude & only worried about "texting" their friends. He was only there for night and never went back because of it. The water slides were very fun! Nice sports courts too.

Ok, so here's the best part of the ship: The service on the ship was bad at best. HOWEVER...We received out standing service from ONE person on our cruise (and I tipped him VERY well because of it). He is a "Jr. Waiter" in the adult area of "Spice H2O" Outstanding service! His name is Arvid. If you go on this cruise ship, ask for him. Outstanding service and a really nice person too! Go see him!

Now the bad side for the rest of the service on this ship: First our cabin steward was no smiles & rude to begin with. I didn't see him smile until the 6th day of our cruise. Forgot most things we asked of him & caught him in 2 lies. Interesting to say the least. A very stingy tip at the end for him.

Cabin Review

Large Balcony

Cabin B6

The "waves" style of the room makes things "odd" to move around in. The looks on the other hand are very appealing. The rooms (balcony) are very, very nice & clean!

previous reviewnext review

Find a Norwegian Epic Cruise from $309

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.