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My husband and I have always dreamed of taking our entire family on a cruise. This past Christmas we made that dream a reality...it's unfortunate we chose the wrong cruise ship- Navigator of the Seas. We read the reviews about their food being terrible but there are no reviews to describe just how disappointing the food really is. For breakfast we ate in the Nutcracker dinning room which was good. Then the food begins to go downhill from there...The windjammer (free style- dining alternative) reminded me of a poorly ran Golden Corral restaurant. It seemed to serve the exact same food day after day. If you wanted a change of pace for Lunch you had to pay for it in their premium lunch spot- Johnny Rockets. Johnny Rockets did have great food and service with the exception of their shakes (made from a bag in a box). We ate in the dinning room for dinner and the meals were just Okay. I couldn't believe they served me Lobster bisque with no actual lobster in it just lobster flavoring! Oh and if you heard that you get served lobster on the cruise...better think again. We were not served lobster one time on this premium, prime time Christmas cruise. I can't tell you how disappointed I was. We brought my mother along and Lobster is her all time favorite food. I went as far as requesting it..."no can do". Funny thing is we received a menu that had lobster tails on it and when we ordered it, I was told we had been given the wrong menu. Okay, okay enough about the terrible food. Let's talk about our other experiences... When we arrived at the port the Porter told my husband if he tipped him well enough he'd ensure that our bags were properly taken care of. When my husband didn't tip him what the porter thought he should, he made sure to tell him so. I could not believe it...My husband told him he thought the tip was fair and we moved on. Well that must have been a huge mistake because our bags went missing the entire day and when they were finally found around 10:00pm that night, no one could tell us why they were not delivered and where they had been located. We do know that someone had to know because my mother's dirty laundry bag (from inside one piece of the luggage) was delivered to her stateroom...without the luggage. When the luggage was located it had been shredded to pieces. We were furious! The ship offered to repair it for our return travel but there was no offer to replace it. And then last but not least my recently turned 18 year old son had absolutely nothing geared towards his age group. He is still in High School and was not permitted to attend the teen activities as they were geared for 15-17 yr old without exception. When I went to Guest services to get suggestions their response to me was "he is an adult and should join adult activities to include the night clubs". They assured me he could not order alcohol. I was appalled! But just when I though I had issues...I overheard another guest complaining of the same problem ... only they had an 18 year old girl! One woman said her daughter turned 18 a few weeks ago and 25yr old men were hitting on her in the "adult lounges". This is a huge oversight on Royal Caribean's part and they are asking for trouble by not addressing activities for this age group. If you have children between the ages of 18-21 look out! There is nothing organized for them to do. Believe it or not we did manage to squeeze some good entertainment and RR between the drama and disappointment. Honestly, I can't say I would ever do another cruise with this ship. My husband and I spend a lot of money sending our whole family on this cruise...relatively speaking it simply was not worth it.

Disappointed First Time Cruiser

Navigator of the Seas Cruise Review by JuBillee

Trip Details
My husband and I have always dreamed of taking our entire family on a cruise. This past Christmas we made that dream a reality...it's unfortunate we chose the wrong cruise ship- Navigator of the Seas. We read the reviews about their food being terrible but there are no reviews to describe just how disappointing the food really is. For breakfast we ate in the Nutcracker dinning room which was good. Then the food begins to go downhill from there...The windjammer (free style- dining alternative) reminded me of a poorly ran Golden Corral restaurant. It seemed to serve the exact same food day after day. If you wanted a change of pace for Lunch you had to pay for it in their premium lunch spot- Johnny Rockets. Johnny Rockets did have great food and service with the exception of their shakes (made from a bag in a box). We ate in the dinning room for dinner and the meals were just Okay. I couldn't believe they served me Lobster bisque with no actual lobster in it just lobster flavoring! Oh and if you heard that you get served lobster on the cruise...better think again. We were not served lobster one time on this premium, prime time Christmas cruise. I can't tell you how disappointed I was. We brought my mother along and Lobster is her all time favorite food. I went as far as requesting it..."no can do". Funny thing is we received a menu that had lobster tails on it and when we ordered it, I was told we had been given the wrong menu. Okay, okay enough about the terrible food. Let's talk about our other experiences...

When we arrived at the port the Porter told my husband if he tipped him well enough he'd ensure that our bags were properly taken care of. When my husband didn't tip him what the porter thought he should, he made sure to tell him so. I could not believe it...My husband told him he thought the tip was fair and we moved on. Well that must have been a huge mistake because our bags went missing the entire day and when they were finally found around 10:00pm that night, no one could tell us why they were not delivered and where they had been located. We do know that someone had to know because my mother's dirty laundry bag (from inside one piece of the luggage) was delivered to her stateroom...without the luggage. When the luggage was located it had been shredded to pieces. We were furious! The ship offered to repair it for our return travel but there was no offer to replace it.

And then last but not least my recently turned 18 year old son had absolutely nothing geared towards his age group. He is still in High School and was not permitted to attend the teen activities as they were geared for 15-17 yr old without exception. When I went to Guest services to get suggestions their response to me was "he is an adult and should join adult activities to include the night clubs". They assured me he could not order alcohol. I was appalled! But just when I though I had issues...I overheard another guest complaining of the same problem ... only they had an 18 year old girl! One woman said her daughter turned 18 a few weeks ago and 25yr old men were hitting on her in the "adult lounges". This is a huge oversight on Royal Caribean's part and they are asking for trouble by not addressing activities for this age group. If you have children between the ages of 18-21 look out! There is nothing organized for them to do.

Believe it or not we did manage to squeeze some good entertainment and RR between the drama and disappointment. Honestly, I can't say I would ever do another cruise with this ship. My husband and I spend a lot of money sending our whole family on this cruise...relatively speaking it simply was not worth it.
JuBillee’s Full Rating Summary
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Cabin Review

Cabin 8579
My husband and I have always dreamed of taking our entire family on a cruise. This past Christmas we made that dream a reality…it's unfortunate we chose the wrong cruise ship- Navigator of the Seas. We read the reviews about their food being terrible but there are no reviews to describe just how disappointing the food really is. For breakfast we ate in the Nutcracker dinning room which was good. Then the food begins to go downhill from there…The windjammer (free style- dining alternative) reminded me of a poorly ran Golden Corral restaurant. It seemed to serve the exact same food day after day. If you wanted a change of pace for Lunch you had to pay for it in their premium lunch spot- Johnny Rockets. Johnny Rockets did have great food and service with the exception of their shakes (made from a bag in a box). We ate in the dinning room for dinner and the meals were just Okay. I couldn't believe they served me Lobster bisque with no actual lobster in it just lobster flavoring! Oh and if you heard that you get served lobster on the cruise…better think again. We were not served lobster one time on this premium, prime time Christmas cruise. I can't tell you how disappointed I was. We brought my mother along and Lobster is her all time favorite food. I went as far as requesting it…"no can do". Funny thing is we received a menu that had lobster tails on it and when we ordered it, I was told we had been given the wrong menu. Okay, okay enough about the terrible food. Let's talk about our other experiences…
When we arrived at the port the Porter told my husband if he tipped him well enough he'd ensure that our bags were properly taken care of. When my husband didn't tip him what the porter thought he should, he made sure to tell him so. I could not believe it…My husband told him he thought the tip was fair and we moved on. Well that must have been a huge mistake because our bags went missing the entire day and when they were finally found around 10:00pm that night, no one could tell us why they were not delivered and where they had been located. We do know that someone had to know because my mother's dirty laundry bag (from inside one piece of the luggage) was delivered to her stateroom…without the luggage. When the luggage was located it had been shredded to pieces. We were furious! The ship offered to repair it for our return travel but there was no offer to replace it.
And then last but not least my recently turned 18 year old son had absolutely nothing geared towards his age group. He is still in High School and was not permitted to attend the teen activities as they were geared for 15-17 yr old without exception. When I went to Guest services to get suggestions their response to me was "he is an adult and should join adult activities to include the night clubs". They assured me he could not order alcohol. I was appalled! But just when I though I had issues…I overheard another guest complaining of the same problem … only they had an 18 year old girl! One woman said her daughter turned 18 a few weeks ago and 25yr old men were hitting on her in the "adult lounges". This is a huge oversight on Royal Caribean's part and they are asking for trouble by not addressing activities for this age group. If you have children between the ages of 18-21 look out! There is nothing organized for them to do.
Believe it or not we did manage to squeeze some good entertainment and RR between the drama and disappointment. Honestly, I can't say I would ever do another cruise with this ship. My husband and I spend a lot of money sending our whole family on this cruise…relatively speaking it simply was not worth it.
  Navigator of the Seas Deck Plans