Forget the bad reviews...just not true at all! We boarded on 12/19. I originally booked two cabins - one on deck nine and one on deck 11 for a famil of 6 (my dad who is 92, my three girls 18, 15, and 12, and my wife and I.
MSC called me a week later and asked me if we would like to have another balcony cabin and for an additional $200.00 to create family accomodations. They booked us all on deck 11 (balcony) 11185, 11187, 11189. GREAT cabins!
Embarkation: Smooth, fast, and efficient. We boarded around 2PM and it was nice to spend the day on the ship. The MSC Poesia is a beautiful ship. You will not be disappointed. She is always kept nice and clean. Cabins are great. Plenty of space. I tipped my cabin steward extra on arrival and he took very good care of us (all three cabins). Always clean and he provided what every we needed.
We were in cabins 11185, 11187, and 11189. Excellent!!!