Norwegian Dawn Review

4.0 / 5.0
3,027 reviews

NCL disappointed

Review for the Southern Caribbean Cruise on Norwegian Dawn
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JityJ
2-5 Cruises • Age 60s

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Additional details

Sail Date: Dec 2010
Cabin: Balcony

We have sailed twice with NCL before this cruise, the last time was in 2001(excellent cruise from Bangkok to Singapore!)

Compared to our last cruise this one was a huge disappointment. Our balcony cabin was great, lots of space, king size bed, fluffy towels, the TV was small and very old, but who comes on the cruise to watch TV anyway? The balcony was very nice except for having the neighbours that smoked. I am allergic to smoke and I come on the cruise to breathe the beautiful ocean air - well smelling the cigarette smoke several times of the day totally spoiled the whole experience. I asked at the service desk to be moved and I was told there was no other balcony cabin available and there was no "no smoking" section on the ship. At this day and age (specially in Canada we are used to have no smoking allowed in any public spaces), this should be normal to have no smoking policy.

The extra fees: we were shocked how many things on this ship were "additional fee". The first night we chose to eat at the Tex-Mex Salsa restaurant, because in the blue binder in the cabin it did not say there was an additional fee. To our surprise when we were seated they told us there indeed was a $10 fee. Well, I've read very good reviews about this restaurant, so we stayed and it was worth the price, I have to admit. The warm lobster tacos and the nachos and different dips and guacamole that were refilled constantly and sangria were worth it. However we booked a reservation for their Caribbean night with the curry lobster dinner which was a huge disappointment, the lobster was tough, the spices strange - they should just stick with their Tex-mex menu.

Cabin Review

Balcony

Not enough storage and drawers.

No conditioner in the shower. What happened to all the small bottles with the shampoo, conditioner, lotion, shower caps, cotton swabs, sowing kits?

No chocolates on the pillow in the evening anymore??

TV was about 25 years old.

Neighbours on the balcony SMOKING! Very annoying! You need to have a non-smoking section or floor!

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