After reading reviews, I was very concerned that our honeymoon cruise was going to be a disappointment. However, after we received an upgrade to a junior suite and Princess Grill accommodations we were quite relieved. Many thanks to our travel agent. As it turned out, we did not know how much a difference the upgrade was going to make.
The junior suite was very nice and well maintained. Room service was prompt and the food was freshly prepared. The Princess Grill service was exceptional. There was an excellent variety of meal choices. The preparation and presentation was done very well. Special requests were always taken care of. We looked forward to every meal. The staff was great. We were also fortunate to be seated with a lovely couple that was celebrating their twentieth anniversary.
While being tendered ashore and in elevators we heard from those dissatisfied with the Britannia and Kings Court food service. More so with the service than the food. There was one area open from 11 p.m. to 5 a.m. for sandwiches, hot dogs, burgers and a few other offerings, but it was essentially the same thing every night. It was adequate for a late night snack, but not quite what people were expecting from a cruise line of this caliber.