We found boarding the ship at Southampton speedy and efficient. This only took 15 mins and was helped by plenty of very friendly staff who gave clear directions.
Having never sailed with Royal Caribbean before, we felt that the ship itself certainly has the 'wow' factor. The public areas were bright, gleaming and well designed. Our cabin was on Deck 7 and had a balcony, which was large enough for 2 chairs and a small table. The cabin was airy and spacious compared to other cruise lines we have sailed with. The beds were large and very comfortable, there was plenty of wardrobe space, storage for luggage and the cabin was well sound proved. The bathroom was perfectly adequate and the shower was powerful.Our cabin steward was exceptional and nothing was too much trouble for her. We ordered room service several times and I would definitely recommend it, although it did have a slightly limited menu.
The food in the main restaurants were excellent, as were the waiting staff. Each evening there was a varied choice and the waiters were happy to make amendments, or bring extra gravy, etc. We ate in Portofino's, one of the speciality restaurants, which was outstanding and one of the nicest meals we have ever had. We ate lunch occasionally in the Windjammer, buffet style restaurant; the standard of food was always very good. The downside was that it was always very busy and difficult to get a table at peak times.