Explorer of the Seas Review
Wonderful Staff - Terrible Maintenance
Rating by category
Additional details
We had a great cruise but will never cruise on this ship again!! The staff and service were terrific, but the cleanliness and maintenance is seriously lacking! This ship is only 10 years old and shouldn't be in the condition it is in if it were maintained properly.
Almost every person we talked to on the ship complained about how run down it was. We were on Deck 7 and for at least half of the cruise, they had the walls opened up in our hallway and pipes running across from one side to the other and the hallway reeked of sewage! We were told by people on the 8th deck that they also had the sewage smell and heard from several people that they had brown water coming out of their taps!
- There was a band aid on the wall in the spa hot tub for more than 4 days!
Cabin Review
Interior Stateroom
This particular cabin is smaller than some others. When the bed is made up as a double, you cannot get past the bottom corner of either side of the bed without climbing over the end of the bed. Others that we looked at were just 1 foot bigger and allowed walking space.