upon arrival there were not enough staff to help with checking in.the food in the buffet was of a poor standard and never hot. our cabin toilet did not work for seven of the fourteen days after reporting it every day.the air conditioner

did not work properly in our room ,always very stuffy.on the back deck(10) the tables where never cleaned and not enough staff.when it came to getting off the ship at a tender port it was a disaster,people pushing and shoving ,they only sent one staff member to control it.at one stage there was nearly a punch up.the management on board did not interact and had a attitude of not my problem when any issues arose.the entertainment was poor and not enough variety of venue's with different style of entertainment.we went to the nightclub at 11.30 one night and were told it was not open ,don't you read your today program.the next night we went there were children there at 1.00am ,when said they should not be here we were told by staff they could not do any thing about it ,we said not appropriate for children to be in a adult environment.

the staff tried very hard to keep things rolling along and to them i say thank you,but to management i will never go on another Costa Cruise.