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Norwegian Gem Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,530 Reviews


Norwegian Gem Cruise Review by chaputo

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Trip Details
  • Sail Date: Nov 2010
  • Destination: Transatlantic
  • Cabin Type: Mid-Ship Inside

We were very pleased, my wife and I with the great ports visited, the Greek Islands plus Split and back to back return to New York, it was very convenient.

We experience waves on deck 8 in the Tequila bar that came up as high as the middle of our window. This was an exciting event to say the least. On three occasions plates and furniture hit the floor and some passengers were hurt. It was worst on the 12th floor and it had to be closed down. This event although a bit dramatic, was a memorable experience and a first for us. It also brought a significant number of passengers to the main dining rooms. Freestyle works when all of the dining areas are open. An event like this one brings utter chaos because sitting procedures and choosing a table are much more time consuming than fixed table seatings. Thus for myself I just went to the Blue Lagons instead of waiting for hours. We ate tomato soup and hamburgers and this continued next day. One can say that Freestyle dining contributes to occasional chaotic table service but is pleasant when it works (70 to 90% of the time depending on the dining area. By the way the cafeteria style of the Garden Cafe would also require cafeteria style trays. Getting up every time to fetch food is a pain and requires constant attention because staff very rapidly remove your empty plate and others can very easyly take your table...

Although pleased with the personel and the ship the smoking policy permitting smoking in the cabins was a very important draw back. On the very first day of the second leg of my back to back cruise, I was surrounded by a pack of smokers.

We complained about the smell and very prompty, the staff cleaned the room sprayed the carped with perfumed stuff and made our day or so we thought. We unfortunately stayed in the room to read and after an hour plus we became lightheaded and nauseated (excuse my English my French is better). We were feeling ill enough to tell personel at the front desk that we would get off at the next port. It was impossible to change rooms (sold out cruise) and we tried an electronic air purifier. The smell of cigarette was replace for the next 14 days by a strong smell of ozone but we accepted this. We were pleased with the cruise but felt ill in this envirement. Runny nose, smokers cough, red eyes...WE WILL MAKE SMOKE FREE PERSONAL LIVING SPACE A MUST FOR OUR NEXT CRUISES. NCL SHOULD STOP EXPOSING THEIR NON SMOKING CUSTOMERS TO SECOND HAND SMOKE. Their courageous personel would surely benefit from smoke free corridors and cabins. I know that selling tax free cigarettes is a big motivating factor for them but is also very bad for those who smoke in a rapid fire fashion in their smoky cabins. Non smokers be ware! Good and healthy cruising.

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Cabin Review

Mid-Ship Inside
Cabin IA 10615

When we first saw our cabin we laughed because we felt we could not fit in such a small space. NCL interior cabins are the smallest we have ever seen. The upper part of our closet was occupied by life jackets and spare linen. Not a square inch for our stuff. We reorganized the furniture for an easyer access to the bed

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