• Write a Review
  • Boards
  • Log In
Oriana Cruise Review
0.0 / 5.0
Cruise Critic Editor Rating
323 Reviews

Wonderful everywhere else except Reception

Oriana Cruise Review by marypw

0 people found this helpful
Trip Details
  • Sail Date: Oct 2010
  • Destination: Australia & New Zealand
  • Cabin Type: Outside Twin with Window

Our cabin was great, good view from the window, our cabin steward was helpful, kept everything in very good order, I couldn't fault anything there.

The dining staff were attentive, friendly, amazed me by remembering things, (like did I have coffee with milk or not). The food was well prepared, served and always perfect, the variety of the menu was staggering. Each meal, whether breakfast, lunch or dinner, it would have been impossible to not find something delicious even for the most 'picky' eater. The presentation was excellent.

The ship was always clean, the entertainment staff friendly and helpful. The evening shows were always wonderful.

The only thing that was unfortunately not up to standard was the reception staff.

It appeared to me that they would tell you anything just to get rid of you.

We had a problem with the shaver power point in the bathroom, when I asked for someone to check it, I was told that there was another power point near the bed.

I knew that this was not so, but she insisted it was correct.

Also the captain announced that a survey was being distributed.

I went to reception 3 times over 4 days requesting a copy of the survey. Each time I was assured that one would be delivered to our cabin. In fact the last person insisted that he would deliver it personally. It never arrived.

Why I couldn't just be given one on the first request is incomprehensible!

If for some reason, it was a limited survey, that was not included in the captain's announcement. I feel that it was just slack staff!!

Would this minor problem stop me from cruising again, the answer is a definite NO. But I do feel that P&O need to be aware of some staffing problems.


marypw's Full Rating Summary
Dining
Entertainment
Service
Cabin
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Outside Twin with Window

Port & Shore Excursion Reviews


Previous ReviewNext Review
marypw
1 Reviews Written
0 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Oriana Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.