I am not normally one to complain but the experience we have just had on the Queen Mary 2 beggar's belief. It was a comedy of error from the start.
We decided to take the taster cruise on the Queen Mary 2 with the intention, if we enjoyed it, to book a cruise to New York the early part of next year.
We arrived on ship without any greeting; we were just told "turn left to the elevators". It was not explained where our rooms could be found or which restaurants would be open for refreshments. We had been travelling and waiting for a long time. On previous cruises with Royal Caribbean. We were greeted on arrival. It was explained how to get to our rooms and which restaurants were open for our convience. With Cunard we were just left to sort ourselves out.
We chose an inside cabin as it was only just for 2 days. It was fine, exactly what we were expecting