A NIGHTMARE FROM THE START: Queen Mary 2 (QM2) Cruise Review by ukcruiser76
Overall Member Rating
A NIGHTMARE FROM THE START
Destination: Europe - British Isles & Western
We then went to the ocean terminal to be met by cunard staff asking what resturant we were at and then hurded and i mean hurded into the britannia line and given a green with C on it and told to wait untill our number was called, so we waited and we waited and waited infact nearly 3 hours where as queens grill etc where arriving well after us and being put on buses to the terminal where the ship was to check in and enjoy lunch, who said the class system had gone from cunard.
Finally after many attepmts by myself and others to see how long it was going to be a lady announced that due to buses stuck in traffic they would be delaying our transfer, by this time the terminal was full and there was no where to sit. I approched someone and asked if we could walk to the next terminal as it was only about 10 mins away to be told oh no you cant possibly do that for health and safety, despite passengers and crew from the qm2 getting off and doing the same while we where waiting, i then asked someone else who said oh i would walk and suggested we did.
check in went fine and we boarded and managed to get lunch and things seemed to calm down a bit and we went ot our cabin.
We had a sheltered balcony and it was great infact ideal for the weather conditions , however on unpacking our bags which turned up very quickly i opened a draw to be met with 2 used razor blades that had been left in there from another passenger uncovered, i brought this to the attention of the cabin steward who did not really seem to be interested and then took them away, but we could of been easly cut by them .
We went for our evening meal and it was good but the service seemed to be very rushed this night because as we had finished the next course was there, unlike th efinal night where it took alot longer and there seemed less in the dining room. Our waiter was not over freidnly but i would say done what he had to and the assistant waiter who was training was better however we hardly saw him the next eve . The food was good and i would say it did beat the food on celebrity as we had a choice of 5 courses still.
The down fall here was the lady sommalier, neother of us drink wine so we decided to order vodka, we said to her that we wanted smirnoff, however recieved another brand which was 3 dollars more ( not the fact of paying more thats ok but we like grey goose , but to be told oh you have drunk it now, despite being given the bill later at the end ), the 2nd night again we ordered the same but had to wait 40 mins why she was serving others who were ordering full bottles of wine 2 times we asked her and she kept saying ok its on its way so unless you had wine she was not interested.
The show on the 2nd eve was ok and the comedian on the first night was dire and alot of people left during the act.
On the last day we decided to go to afternoon tea in the queens room, as we had been told that we had to experiance this and iam glad we did as when we got it , its was outstanding however we arrived 45 mins early and wherew aobut 14th in line so no problem there however the ques where getting longer and longer and about 15 mins before gthe doors opened people where coming from the side stairwells and instead of going to the back of the line just pushed in and infact nearly made 2 elderly ladies go flying over, There was no control over this and it would of helped if cunard had someone there to guide people, as it seemed the regualer cunarders seemed to think they had the god forsaking right to push to the front of the line as they wanted the front seats next to the ball room floor and then when anyone said something to them they just looked down there noses at them.
disembarkation was fantastic and easy and infact i must say that there was no problem getting a seat in the resturant / buffet for breakfast unlike most ships so this did impress us alot.
Over all i dont think i shall be sailing with cunard again and will stick to celebrity and rccl, i did look at going again next year for the same cruise booked at about the same time out , however this year we paid 220 per person for the balcony and for the same one next year they are charging 675. each. so i know where i shall be spending my money from now on.
SO MUCH FOR THE WHITE STAR SERVICE , ITS MORE LIKE A GREY SERVICE Less
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