My wife and I were married mid July, she had to have unexpected surgery and subsequently several weeks of radiation treatments. After this she needed some down time to reset her focus. We booked a last minute cruise on the Norwegian sun on 10-23, 2010 - 10-30, 2010 to the Eastern Caribbean. We flew from Norfolk VA to Orlando and then the troubles began. We had planned to take the NCL shuttle to Port Canaveral to the ship. Once we found the NCL staff they informed us that they were having a problem disembarking the ship and that we would have to wait. We waited 3-4 hours until they finally got us a bus to the port. Upon arrival at the terminal there were lines out the doors, which was not unexpected. The problems worsened when they had 3-4 lines funneling into the building all being checked by two personnel for entry into the terminal. Once inside the building we made it through security and then were placed in a holding line which consisted of 10+ long rows of chairs that we all sat in, then they called us to the counters one row at a time to have our photos taken, attach a credit card to our ship card etc. Once you got to the head of your line there were multiple staff taking customers but it was a free for all. The staff would hold up a sign indicating they were available and then customers would RUSH from one line across to the other side of the area to jump in front of the available staff. This process took approximately 1.5 hours. We finally got on the ship at proximately 3:00 PM. We had not eaten since 6:00 AM just before boarding our flight. We went to the buffets with the hope of getting a bite to eat only to find them close because they were getting ready to do the lifeboat drill. Thankfully we had a couple of fiber bars in my wife's pocketbook, which saved us. We finally got a snack about 5:30 PM as the ship was leaving.

The Staff were all very friendly and eager to please. The entertainment was first rate. We did have a problem with our in room safe as well as our room being too warm. One phone call got a fast response and both were corrected in a very timely manor.

The ship was VERY well maintained and cleaned, especially considering it was launched in 2001. Read more