On October 13th, six of us embarked on what was supposed to be a 12 night Mediterrean cruise with stops in France, Italy, and Croatia. After just one night, our cruise was abruptly cancelled due to mechanical problems. While shocked that our cruise was to be terminated, we were understanding and had only one simple goal - to preserve whatever we could of our trip. After all, we had just traveled half way around the world to Europe at considerable expense. We expected that Celebrity would make some effort to help passengers in this regard. What transpired was nothing short of a nightmare for so many passengers.
Here's a short list of the issues that we had:
- Poor communications - bad info, contradictory info, inadequate info