We found this cruise highly enjoyable and compares well against Pacific Dawn.
The $400 Food and Beverage credit was amazing and a friendly staff member in the Galaxy Bar helped us polish it off with some takeaways as we were collecting our passports to leave the ship.
Although some of the crew had limited English, this was also true on the Dawn, the big difference was on the Virgo there were a lot more nationalities to look after !
Balcony Cabin Deck 10, plenty of room, desk in great place (near sliding door for good natural light), never saw our cabin steward, they were never introduced to us and there was only a one-time plate of 2 apples and 1 orange placed in our cabin (no towel folded into an animal shape like on the Dawn).
The small table on the balcony was dirty when we arrived in the cabin and was still dirty when we left. We had a bathroom malfunction on our last day that needed two calls and 1 hour to fix. Some children (with no supervision) ran up and down the corridor outside our room and sounded like a mob of elephants. Most times you could not hear anyone passing the cabin. I spotted something strange, a ashtray mounted in the corner of toilet area - not a fan!