This was my first cruise experience and I had been given a variety of information about cruises from my friends. However, this cruise was unlike any that they experienced.
Now don't get me wrong. It wasn't bad, but different. There are 4 major points that one should be aware of before boarding the ship.
FIRSTLY, it was a very European based ship. Italian in origin and very Italian/European in its approach to food and Entertainment. As this cruise departed from New York and sailed up the Eastern seaboard and down the St. Lawrence River to Quebec City, I assumed it to be manned by many North American English speaking crew members. However, it was completely manned by heavily accented, English speaking crew from all over the world. This presented as a shock initially, for some of these wonderful people were very difficult to understand and their level of comprehension of our North American English was weak in many areas.
1. Closet space was sufficient.
2. Room was often stuffy and the air conditioning didn't work well for the first days, but the staff were prompt to come to try to repair the problem.
3. More North American electrical outlets are necessary.
4. It would be helpful if brochures stressed the fact that the ship operates on the Euro system so the final bill does not become a shock with the increased exchange factor.
5. North Americans are used to getting 'free water' so it would be helpful if it was mentioned in brochures as well.
6. It would be more reassuring to North American, English speaking passengers to have an unaccented person on board to turn to if problems arise.