After reading all the reviews of the Sun before leaving for our cruise, we were somewhat uncertain what to expect. We have to admit that we were pleasantly surprised with this cruise. We had excellent service and one of the quickest embarkations ever. We were impressed with the staff from the time we stepped on board. We loved having a balcony room on the port side of the ship as we had the sun from morning until night. And that side of the ship seemed warmer and out of the breeze. We were disappointed, as were others, that we could not go to the Azores because of Hurricane Otto but respected the Captain for protecting his passengers and ship. We thought NCL would do something more than $4.23 credit per person to try and provide quality customer recovery. We realize no one controls the weather, but it would have been nice if they had given everyone a voucher to use at a restaurant or for ship activities. Our cabin stewards were great and we usually avoided the buffet and ate breakfast in the dining room or in the Pacific Heights. This is a very private area and we were very happy with the food provided there. We also enjoyed the Sports Bar especially the popcorn at 2 pm. We attended all the educational movies in the afternoon about Magellan, the Vikings, the Spanish Armada etc and felt there should have been more movies like that for a cruise across the Atlantic. I am not sure that NCL takes into consideration that a transatlantic cruise requires a different venue for daily events...9 days at sea requires some variety. We enjoyed golfing in the Ryder Cup which really enabled us to meet other golfers on the cruise. We truly enjoyed the DOTS Cruise Critic group and all the activities that were planned for us to socialize.
In summary, we would love to do another TA cruise again. We highly recommend booking a balcony cabin as it was one of the best things about this cruise. We thoroughly enjoyed the privacy it gave us and the magnificent view of the ocean both day and night. The downside of this cruise for us was the NCL disembarkation. It was very unorganized and their was a noticeable lack of leadership among the staff. It was as if they hid from the chaos and didn't want to assist in the process. There was no excuse for the crowded halls of people waiting to leave. We stood in line for 45 minutes in a crowded stairway and we were among the carry off your own luggage group. At that point, we were happy we had not put down the deposit for a future NCL cruise. We never want to go through that craziness again. Everything else about the Sun was good for us and we would like to see the ship after it is dry docked...this cruise made us want to take another...maybe NCL, maybe not.
Balcony cabin mid ship was excellent
We walked through Lisbon and enjoyed discovering the city. However, be sure to take Euros with you as some of the merchants would not take credit cards and no one wanted US dollars