My wife and I sailed on the Carnival Pride from Baltimore 9/19/10 in Cabin 7251. We are very experienced travelers, sailing on many cruise lines several times per year for the last 15 years. We found the Pride, by far, to be the worst experience we have had. Both the services and the management were unbelievably bad.

The trip started with a 3 hour delay. We waited over 2 hours to check in, were then assigned to a seat area (with not enough seats). Everyone then got into a 1 hour line for a bottle of water and a sandwich. Shortly thereafter they ran out of the food and NO MORE WAS SUPPLIED! Little did we know it would only get worse during the week!

We boarded the Pride and made our way to the cabin, with no guides for help as has always been the case before. One of our big problems was that the cabin was dirty and not tidy. Service and cleaning during the week was spotty at best. Our cabin steward Nelson was elusive and never answered his phone. We paid for a cabin with a view, but we got a cabin with dirty windows and balcony furniture so dirty we could not and would not sit on them. A very sticky spill was on the desk counter and was not cleaned all week. The phone programming, such as the "wake up call" button, did not work. The TV remote also did not work but was replaced on the second day, after I complained at reception. Read more