Very bad experience: MSC Lirica Cruise Review by LTRX
Overall Member Rating
Very bad experience
Destination: Europe - Eastern Mediterranean
Embarkation: Rome (Civitavecchia)
Smoking=know we were in Europe [we were actually there a week before the cruise], but passengers ignored smoking restrictions everywhere, they smoked whenever and wherever they wanted=again no help from MSC. Rudeness was rampant-things are different in Europe, but this seemed more than usual, cutting in on lines, in the elevators, etc.
The food was mediocre, at best. Almost all the buffets More were cold by the time you got to them. Service was almost nonexistent-waiters forgot food, who got what, to bring what was requested, to ask if your meal was good [and there was little supervision of help].
Service [LACK OF IT] seemed the order of the cruise. The employees attitude seemed to be 'not my job' and I can't/won't help you. Example-if you didn't take a ship's excursion, you were not supplied with any inforamtion about the port you were in, none. And if you asked, were told I don't know. Instead of trying to be helpful, the crew was actually an obstacle; shops didn't wait on you, etc. The crusie staff seemed more interested in talking among themselves, than serving the passengers. Less
Cabin review: 88181
Port and Shore Excursions
Staff made the trip
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