EMBARKATION: We arrived at the NYC ship terminal at 11:30 and there was already a huge crowd. We waited about 1 hour before boarding. They used a number system and it worked well.
BOARDING: The Jewel is a beautiful and very clean ship. We were greeted warmly and proceeded to lunch. We opted to go to the restaurant Tsar's instead of the Garden Cafe (buffet) for lunch. I would recommend this instead of the mad rush at the buffet.
FIRST IMPRESSION: Our waitress was friendly but appeared to be uninformed. When we inquired about the drink of the day, she didn't know what it was and said she thought it was around $9.00. It actually was $5.95. OK no big deal, hey it's the first day. Lunch was good and our rooms were ready about 1:15pm.
STATEROOM: The room was small. The AC was perfectly working. The bathroom was also small. The toilet has a door but you have to be a pretty skinny person to be comfortable without leaving it open. Our room steward and assistant were great. They always kept us with a supply of 2 bottles of water as asked. And, of course, those towel animals.