Beware!: MSC Musica Cruise Review by RSNYC
Overall Member Rating
Destination: Europe - Eastern Mediterranean
The entertainment was equal to a community theatre at best and worse than that when they actually picked up a community theatre troop along the way and had them provide that evening's entertainment. Only one of the decks was open to enjoy the sun, so it was too crowded and unpleasant with smokers and too many people to get comfortable. All drinking water outside of the cafeteria had to be paid for, as well as juices. Any beverages purchased outside of the restaurant cost extra, of course, but then they added a gratuity onto the bill as well. This would be fine except that we were then charged a compulsory service charge at the end of our trip as well, for all services rendered.
Service at the customer service counter was fine if there was not a line of people waiting to get serviced. If there was, it was the loud Italians who simply inserted themselves ahead of the line at the counter demanding attention. Surprisingly, the agents dropped what they were doing to help them, leaving the rest of us unattended. This happened at every visit to the counter. The rooms were clean and our attendant was very helpful and able. The only problem was that one of our rooms was located directly under the coffee urn station in the cafeteria, so our loo continuously smelled like the inside of a dirty coffee urn. We were told there was nothing that could be done about it.
Of the five of us, the four adults have traveled extensively worldwide, so we are aware of cultural differences when we travel. I am not prepared to say it was an Italian thing, although certain behaviours are very familiar to me when I travel in Italy; but I will say that I will not go on another MSC cruise. Too bad this was the first cruise for all but one of us. It has soured our taste for future adventures of this kind. Less
Cabin review: 6
The smell of stale coffee urn permeated our bathroom to the extent it woke me up one morning with its intensity. When I asked if there was some way to correct it or some air freshener that could be used, I was told to be glad I was not in the room next to mine, where apparently it was worse.