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Getting on the ship was a very fast process. We were told our rooms weren't ready yet so we went to the Lido deck for lunch. The buffet lines were very small and the food was limited. We decided to get sandwiches from the deli. I chose the Turkey on a country bun. Honestly, it wasn't great. The ship is pretty confusing and annoying to navigate. You have to go up or down extra floors and across the ship to get to certain things. The layout doesn't make much sense. Previous we cruised on the Valor which has a large atrium. When entering this ship you are amazed at how small the lobby area of this ship truly is! The decor didn't offend me as some people previously stated. It's a cruise so I expect bright lights and lots of colors. There was an elevator out of order for the entire cruise and only certain elevators even went to the floor we were staying on. Our cabin was roomy. The bathroom had a nice set up which made it seem larger. The balcony was an issue. We looked at the standard balcony rooms and their balcony was much larger than what is provided for the "suites". The balcony has 2 chairs which are sideways and a table in between that is literally touching the chairs. It's not possible to sit in them the way they have them set up. If you turn them to face outward you don't have any room for your feet so they have to hang over. There is absolutely no privacy on the balcony. You can see the people at the next balcony which just has a divider in between. I saw our stewardess a few times. We had a lot of issues with the room cleaning. We chose to relax on the cruise and sleep in so we would only have once a day house keeping. There was even an occasion where we left the room for a few hours and came back and our room wasn't cleaned and we were told to wait a while and come back later. We walked around the ship and came back and had to stand in the hall to wait. Our floor of the ship didn't even have sitting areas like the other floors did. There were maybe 30 rooms total on our entire floor with 2 housekeepers. The cruise was definitely a "party" cruise. There was all sorts of drug use on this ship as well. Several people on our floor were doing drugs and the people 2 doors down had security at their door for it on several occasions. There was a lot of drinking going on which was expected since it was a less expensive cruise. We had dinner in the formal dining room every night. The food was fantastic. We had Raphael and Andi and they couldn't have been better. They were truly compassionate people. We saw both broadway type shows and they were great. We saw the love & marriage show and it was hilarious. We didn't book any excursions. We got off the boat in Freeport only to realize that there is nothing where the boat docks except for a few local shops. It was very hot and we didn't want to take a taxi into town so we got back on the boat. In Nassau there was a lot of shops but there were people everywhere you turned trying to sell you something on the street. Something amusing I noticed was someone admiring shells that were sitting on the concrete and a local man approached them asking if they wanted to buy some shells and the man responded "Are those even your shells?" It seemed like a shady area. We went back out that night with some other people on the cruise. We went to Senor Frogs. It was entertaining. Walking back we were the only sober people in our bunch and we noticed some alarming things. Most of the cars in Nassau are beat up and crashed but around midnight we watched this brand new car with rims pull up and two men get out of the car and they are watching the tourists walk by. I don't know if they were drug dealers or what the deal was. Some of the people also walked by a black van with blacked out windows that was running. People should be more cautious especially when visiting another country. The following day we were even told that those people went back out later that night and found someone screaming from the roof of an abandoned building after he had been locked in the building by locals. We definitely had an interesting time. The boat is smaller and I did feel the boat moving the entire time and found myself taking several motion sickness pills a day. There were several occasions where we could see our drinks swaying back and forth. Overall the employees on this ship seem to be missing their strive and excitement. The "adult" or serenity area is a joke. It has 2 jacuzzis and there isn't even an adult pool. Imagine a thousand adults all trying to fit into two jacuzzis. The life jacket presentation was a disaster. The employees weren't telling anyone where to go even though they were just staying there watching the confusion take place. Once everyone was in the correct places they took 20 minutes outside in 90+ degree heat and sun to even start the drill. If you are expecting overall customer service on the cruise pick another ship. With the exception of the wait staff the service was awful. The paint throughout the ship needed touch ups especially in the elevators which was scratched up horribly. The ship also had a bad odor especially around the elevators.

The customer service wasn't so sensational

Carnival Sensation Cruise Review by aidansaunt2004

Trip Details
  • Sail Date: September 2010
  • Destination: Bahamas
  • Cabin Type: Junior Suite (obstructed views)
Getting on the ship was a very fast process. We were told our rooms weren't ready yet so we went to the Lido deck for lunch. The buffet lines were very small and the food was limited. We decided to get sandwiches from the deli. I chose the Turkey on a country bun. Honestly, it wasn't great.
The ship is pretty confusing and annoying to navigate. You have to go up or down extra floors and across the ship to get to certain things. The layout doesn't make much sense. Previous we cruised on the Valor which has a large atrium. When entering this ship you are amazed at how small the lobby area of this ship truly is! The decor didn't offend me as some people previously stated. It's a cruise so I expect bright lights and lots of colors. There was an elevator out of order for the entire cruise and only certain elevators even went to the floor we were staying on.
Our cabin was roomy. The bathroom had a nice set up which made it seem larger. The balcony was an issue. We looked at the standard balcony rooms and their balcony was much larger than what is provided for the "suites". The balcony has 2 chairs which are sideways and a table in between that is literally touching the chairs. It's not possible to sit in them the way they have them set up. If you turn them to face outward you don't have any room for your feet so they have to hang over. There is absolutely no privacy on the balcony. You can see the people at the next balcony which just has a divider in between.
I saw our stewardess a few times. We had a lot of issues with the room cleaning. We chose to relax on the cruise and sleep in so we would only have once a day house keeping. There was even an occasion where we left the room for a few hours and came back and our room wasn't cleaned and we were told to wait a while and come back later. We walked around the ship and came back and had to stand in the hall to wait. Our floor of the ship didn't even have sitting areas like the other floors did. There were maybe 30 rooms total on our entire floor with 2 housekeepers.
The cruise was definitely a "party" cruise. There was all sorts of drug use on this ship as well. Several people on our floor were doing drugs and the people 2 doors down had security at their door for it on several occasions. There was a lot of drinking going on which was expected since it was a less expensive cruise.
We had dinner in the formal dining room every night. The food was fantastic. We had Raphael and Andi and they couldn't have been better. They were truly compassionate people.
We saw both broadway type shows and they were great. We saw the love & marriage show and it was hilarious. We didn't book any excursions.
We got off the boat in Freeport only to realize that there is nothing where the boat docks except for a few local shops. It was very hot and we didn't want to take a taxi into town so we got back on the boat. In Nassau there was a lot of shops but there were people everywhere you turned trying to sell you something on the street. Something amusing I noticed was someone admiring shells that were sitting on the concrete and a local man approached them asking if they wanted to buy some shells and the man responded "Are those even your shells?" It seemed like a shady area. We went back out that night with some other people on the cruise. We went to Senor Frogs. It was entertaining. Walking back we were the only sober people in our bunch and we noticed some alarming things. Most of the cars in Nassau are beat up and crashed but around midnight we watched this brand new car with rims pull up and two men get out of the car and they are watching the tourists walk by. I don't know if they were drug dealers or what the deal was. Some of the people also walked by a black van with blacked out windows that was running. People should be more cautious especially when visiting another country. The following day we were even told that those people went back out later that night and found someone screaming from the roof of an abandoned building after he had been locked in the building by locals. We definitely had an interesting time.
The boat is smaller and I did feel the boat moving the entire time and found myself taking several motion sickness pills a day. There were several occasions where we could see our drinks swaying back and forth.
Overall the employees on this ship seem to be missing their strive and excitement. The "adult" or serenity area is a joke. It has 2 jacuzzis and there isn't even an adult pool. Imagine a thousand adults all trying to fit into two jacuzzis. The life jacket presentation was a disaster. The employees weren't telling anyone where to go even though they were just staying there watching the confusion take place. Once everyone was in the correct places they took 20 minutes outside in 90+ degree heat and sun to even start the drill. If you are expecting overall customer service on the cruise pick another ship. With the exception of the wait staff the service was awful.
The paint throughout the ship needed touch ups especially in the elevators which was scratched up horribly. The ship also had a bad odor especially around the elevators.
aidansaunt2004’s Full Rating Summary
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Cabin Review

Junior Suite (obstructed views)
Cabin OB v23
nice sized room with a spaced out bathroom. You couldn't sit on the balcony without having your legs hang over which wasn't comfortable. You are limited to about 4 channels on the tv outside of carnival information.
Verandah Deck Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Freeport
    We didn't realize the ship was docking outside of the real town. It docked where there were a few local vendors and that was it. There wasn't any type of entertainment or anything available.
    View All 1,343 Freeport Cruise Port Reviews
    View Cruise Critic's Freeport Cruise Port Review
  • Nassau
    The area is run down and the locals harass you trying to get you to purchase things from them. We actually had a lady approach us and put necklaces on both of us and tell us they were ours for a donation. All we had cash wise was $6 and she ripped his necklace back off and said $6 would get us one. Clearly it wasn't a donation. We were told by other people on the ship they were approached numerous times about buying drugs. At night we witnessed what appeared to be drug dealers of some sort. It's not safe to be walking at night especially without a large group.
    View All 5,906 Nassau Cruise Port Reviews
    View Cruise Critic's Nassau Cruise Port Review