My family cruised on the Summit for the 8/22/10 voyage to Bermuda. In a nutshell this was a wonderful, relaxing cruise. This is NOT a party cruise, there is no Newlywed Game. There are no chicken fights or belly flop contests. This is a CIVIL, kick back and chill cruise. My wife and I (both late 40s), 2 kids (Mid teen and a tween) and my folks had a wonderful wonderful time. Was everything perfect? No. Was it over expectations? Yes. In a nutshell this was a fabulous cruise for families and the over 30 non-party crowd. Don't get me wrong, you could party into the small hours if you want to but between 7am and 11pm it was quite civil.
The terminal quite honestly is not up to standard. It's old, it's uncomfortable. Line jumping is tolerated by the terminal boarding staff. My Mom is wheelchair bound and quite honestly, there needs to be more control over boarding the ship. The 1 security officer was constantly backing people off preventing a mad rush while the terminal attendants did nothing except for calling numbers. Getting a vehicle in and out is a pain in the neck. Maybe we're spoiled by NCL's new facility in NYC or Port Canaveral in Orlando.
The ship is one of the more conservative ships I've been on. Conservative does not mean stodgy. It is not over done, over glitzed or gaudy by any means. It is trimmed by a different set of folks than would trim a casino. The ship was SPOTLESS clean everywhere and maintained. The Summit did not have any "hallways to nowhere" and was very easy to get around on. 99% of the ship is handicapped accessible and made this very easy for my folks. The much appreciated things were you did not have "attack photographers" photo-ing every move; you did not have drink-slingers hawking the potion of the hour. Basically there were no little annoyances you come to tolerate and expect.
We had a base balcony room on deck 7 forward / port side. VERY comfortable room, nice bathroom/shower. Acceptable storage space. VERY comfy beds