Having been on two cruises before I more or less knew what to expect.My wife and my experience last time was not great. A small cabin limited entertainment and a small ship. Needless to say she had been put off cruising.
Due to circumstances we had the opportunity to go on the MSC Splendida. The truth I was worried after seeing reviews on this site and others and not knowing MSC like I knew for example Royal Carrabean.However the holiday surpassed my every expectation.
There is always something that can be a downfall but sometimes it is not the ship or staffs fault. Like happened to us we were four and were at in a table of extremely rude Spanish people which I know asked to move as I know Spanish and did not let on and let them go on speaking. However when I noticed I had been changed for a table of four I was so happy I decided not to complain as my party was of four.(So in reality they did us a favour.)
Cabin number 8114 and 8057 (one balcony one not)
Rooms adequate size having a balcony makes the experience so much more beautiful would not travel again with out one. On our way to Rome the highlight was Stromboli Island which would have been missed in an internal cabin. Cleanliness excellent customer care well above average. Politeness of staff and clinically clean rooms. I am a Team Leader in a gambling company and recognise the importance of Customer Service and your Cabin staff should be praise.Thank you for making my trip more enjoyable