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AmaVerde Review

5.0 / 5.0
12 reviews

I wish it was better.

Review for Europe River Cruise on AmaVerde
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6-10 Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2024
Traveled with disabled person
Dinner portion Salmon
High Tea Sandwiches. Sad!
Frozen Pizza.

I really thought the level of service and food quality would be better. We had a few good meals aboard but overall the quality of dining was just average. Only two entrees offered each night, small portions, and uninspired sauces and sides. Breakfast was repetitive, but maybe the best meal of the day. The Breakfast "Special" was a poached egg on two days of the cruise. Really, a poached egg? We seldom ate lunch aboard, but twice when we did service was slow and the entrees were mis-described or just not very interesting. The afternoon Tea was a total joke. The piano player never showed up, the tea service amounted to the bartender getting you a cup of tea from the 24 hour coffee machine off the lobby. The tea sandwiches and sweet plate were just sad.

The complimentary drink during the 1 hour Sip & Sail was just that one drink. The lounge servers seemed to disappear after the first round, and if you went to the bar to get a second round you were told the server would be by to take the order, which seldom happened. This was the most embarrassing when the Captain hosted a champagne reception near the end of the cruise. All the guest received a small flute of champagne upon arriving, but after a long boring speech by the Hotel Manager, by the time the Captain spoke, nobody had anything in their glasses as the Captain went from table to table to toast the guests.

The Cruise Manager was outstanding. The Ship was beautiful. Some of the frontline staff were great. But, the Food and Beverage management and chef need a reboot. They are not up to the competition on other "5 star" river or ocean cruise ships.

Response from SocialMediaA, Coordinator, Social Media

Dear guest, we thank you for your honest feedback from your recent experience with us on board our AmaVerde. We appreciate you taking the time to document your concerns, as it gives us a...

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