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Crystal Symphony Review

"meh"

Review for the British Isles & Western Europe Cruise on Crystal Symphony
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Cruiserinusa
10+ Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
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Family

Additional details

Sail Date: May 2024
Traveled with children

Pros-Food and service on the ship-fantastic! Quiet ship. Clean. Entertainment positive-outside of the need to STOP the show one night since the performer was clearly impaired.

Cons-communications. Good luck with trying to find anyone regarding excursions. Not only is the communication bad, but the tours are also a mess. We were a guinea pig for a first time tour and it was dismal. Trying to express that while on board and off was near to impossible.

The rooms are comfortable-not bad or good. Our butler was great.

Response from SarahG, Crystal

Dear Cruiserinusa, ​ ​ Thank you for your honest feedback regarding your voyage aboard Crystal Symphony. It is a pleasure to hear how you enjoyed our dining, service, entertainment, suites,...

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