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Celebrity Summit Review

4.0 / 5.0
2,501 reviews

Never taking a Celebrity Cruise again

Review for Pacific Coastal Cruise on Celebrity Summit
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2-5 Cruises • Age 30s

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Value for Money
Public Rooms
Fitness & Recreation

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Sail Date: May 2024
Traveled with children

Dining: Although we had early dining and had confirmed table (card was in our stateroom) we were booted within 2 hours of dinner and placed on anytime dining. With 2 small children in tow, this absolutely reprehensible. On top of that our waiter wasn’t friendly at all, we tried to greet him cheerily and he would just hand the menu and walk away. He had the capacity, he greeted his fellow ethnic breather quite courteously.

Friendliness: Majority of cruise staff was not friendly and unhelpful, when asking where an food item was at the buffet or where a café was, we were informed “somewhere over there maybe” is it not their job to at least try and guide you in the right direction? Rarely anyone greeted us or anyone for that matter

Le Petit Chef: we made extra for the specialty dining at Qsine, from the description we were beyond excited, when I tell you that menu was indescribably lackluster, we were utterly disappointed. We start of with a burrata that was served during lunch earlier in the day. Next we get a seafood stew that was lukewarm at best with overcooked shellfish that was rubbery. The lobster was passible but not filling, then we ended the night with a scoop of ice cream. We paid extra for specialty dining but ended up with buffet food that wasn’t even executed well. When discussing this with the maître d Mr. B, his response was, well that’s what you signed up for! What kind of attitude is that? You all keep asking for feedback and to give you a 10, but with that service? Absolutely not!

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