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Arcadia Review

4.0 / 5.0
458 reviews

Suite Disappointment

Review for the British Isles & Western Europe Cruise on Arcadia
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6-10 Cruises • Age 60s

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Value for Money
Public Rooms
Fitness & Recreation

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Sail Date: May 2024

It was a special occasion so we decided to upgrade to a suite for a cost of over £1200 for three nights . Unfortunately it was a huge disappointment, the room itself was very nice but the bathroom was not as advertised, it stated and still does that it has a whirlpool bath, I’m afraid this is not the case as it’s just a standard bath in a bathroom designed for a disabled person with a shower in a walk in wet room. The drainage on the floor constantly overflowed flooding the room out and smelling of sewage. This was reported to reception but we never heard anything back . Add this to the fact the toilet started playing up on the first night and packed up altogether on the second your starting to build a picture of what it was like, again never heard anything back from reception. It was a shame as we’ve travelled with p and o before and it was fantastic and even this cruise apart from the bathroom was good, the food, the staff were extremely attentive and even the ship getting on in years was spotless and clean. Unfortunately because of the issues we had we wouldn’t use them again. One final point if you’re travelling from the UK it also stated three pin UK plug sockets in the room but there two pin so you will need an adapter . Happy cruising

Cabin Review

Port Reviews

Brugge (Bruges)

Brugge is simply stunning and and a beautiful place to walk around watching the horse and carts go by, there chocolate is pretty good to, oh and their beer

3 Helpful Votes
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