We've Cruised with Holland America, Disney, and Royal Caribbean. We were looking for a quick getaway and chose Norwegian based on prior reviews and the fact that we hadn't sailed with them before.
Well how disappointing!! Getting onto the ship was easy and pretty hassle free. Like someone else mentioned there wasn't much more than welcome, and basically go have fun, and good luck finding everything.
We booked late so we had two separate cabins, it was a total nightmare because our little ones went back and forth non stop! My room had the bed together a a double, the carped was torn down the middle and raised from the floor, the threshold in the bathroom was broken and curved up on each end, and the comforter was stained. Nice start!
Our cabins were a mess. The carpet was coming up off the floor, the threshold in the bathroom was broken, the sheets were stained.
My husbands cabin had a broken sleeper sofa. (We had to get separate cabins due to late booking) Doorways are extremely small, there was no ice machine, just an orange cooler in the hallway......NICE HUH??