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MSC Grandiosa Review

-- / 5.0
Editor Rating
90 reviews

MSC cruise: a very disappointing experience

Review for the Western Mediterranean Cruise on MSC Grandiosa
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MSCcustomer
2-5 Cruises • Age 60s

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Sail Date: Apr 2024
Traveled with children

After 4 pleasant high-quality cruises with other companies our first cruise with MSC was very disappointing. Next to a few positive perceptions our overall experience was dominated by numerous incidents, poor service and quality of food, sheer incompetence and being tricked on various occasions.

A short resume:

- The big buffet restaurant was over-crowded all day long. Each day, going for breakfast or lunch implied fighting for places to sit down and withstanding a continuous avalanche of noise and shouting.

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