Ventura Review

4.0 / 5.0
861 reviews

Ventura and P&O never again

Review for the British Isles & Western Europe Cruise on Ventura
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Johnb1234
10+ Cruises • Age 70s

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Sail Date: Apr 2024

No idea on diary requirements, even went to diatry meeting and was not informed that you could book gluten free 24 hours in advance, only found out after complaining in main dining area about lack of choice. Waterside very poor staff including helper when asked what else stated plenty and started pointing out vegan and vegetarian,food cross contamination gluten free cakes with none gluten free, in mornings all gluten free taken up with non gluten free cerials and dispencers. One choice for wife who is gluten free and no meat. glasses and cups standing on tray in pools water on tray that looked very dirty. Glasses plastic which I understand but had to choose very carefully as most had lipstick remains on. To small for number of passengers. Difficult to find seat more like ferry than cruise ship food. Main dining room repetitive bland and cool food, small portions especially veg 4 pieces carrot size little finger nail seven peas and four chips with steak, sausage cut in half lengthways at breakfast everybody says standards dropping. Had to ask for condiments toast served butter later.Nova virus at start, cleared then another outbreak. Cabin with balcony informed can not be used when at sea confirmed by reception. Toilet never worked properly anything from immediate to never flush smell stale urine reported several times by steward and ourselves never resolved. Entertainment mediocre Pulse very poor. Elton John was highlight. No port information only brief history shuttle busses €4. General feeling of disappointment on board definitely P&O cutting back worst cruise ever hope other cruise companies are not penny pinching

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