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MSC Preziosa Review

4.5 / 5.0
391 reviews

Substandard cruise

Review for Transatlantic Cruise on MSC Preziosa
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Al disappointed
10+ Cruises • Age 70s

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Sail Date: Apr 2024

We are so disappointed with MSC with a cruise we were so looking forward to do so long. Their delivery does not match their PR spin. Much of food is inedible. Meat is tougher than boot leather, most of the fruit is of very poor quality, and it would be misleading to call it fresh. While our housekeeper, one of the pool waiters and the staff in the spa are all great, the overall performance of staff particularly food and bar attendants is average due to lack of staff enthusiasm and training. The cleanliness of the ship is not up to an acceptable standard while hand sanitiser stations are often empty. The company should be embarrassed at the poor quality of their offering. And this is not a sole opinion. It is a regular topic of conversation amongst passengers many of whom, like us, have said they will never travel MSC again.

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