MSC Opera Review

Retire the ship

Review for the Middle East Cruise on MSC Opera
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CHRIS4918
First Time Cruiser • Age 40s

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Sail Date: Apr 2024

I recently embarked on a voyage aboard the MSC Opera and feel compelled to share feedback regarding my experience. While certain aspects were positive, unfortunately, the overall experience was poor.

Firstly, the buffet's food quality and variety left much to be desired. Frequently, the food felt cold and lacked quality which was disappointing. Despite encouragement to purchase a drinks package, availability was severely lacking, with no draft beers and frequent shortages of bottled beers, wines, and mixers such as cranberry juice, impacting cocktail options.

Service standards from staff were notably subpar, with inadequate table service in bars and poor onboard hygiene practices. Insufficient handwashing facilities raised concerns about sanitation.

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