Emerald Sakara Review

Emerald Sakara, profoundly disappointing

Review for the Western Mediterranean Cruise on Emerald Sakara
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First Time Cruiser • Age 70s

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Sail Date: Oct 2023
Traveled with children

Our suite was fine but multiple technical issues, toilet did not flush reliably, at times no hot water, HVAC frequently did not work producing hot humid air, TV often would not connect to ships network. No safety briefing, we had to ask about lifejackets and muster station. Food quality was extremely (read extremely) disappointing, no fresh seafood, extremely salty soup, very poor preparations, incorrect orders and repetitive boring and recycled cuisine. Beverage service was amateurish and they literally ran out of Chardonnay. Constant usage of RIB (rubber inflatable boat) for ship to/from shore at times was very dangerous with poor dock access. Wait staff were fine mostly from Seabourn, but still learning the ship, constantly tripping over one another. Elevators were constantly broken. Little to no entertainment, one guitar player reading lyrics from an iPad. No port briefings and there was no cruise director. Emerald Sakara, a profoundly disappointing experience.

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