Seabourn Quest Review

4.5 / 5.0
168 reviews

New to Seabourn but not to cruise travel

Review for Transatlantic Cruise on Seabourn Quest
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alexandria
First Time Cruiser • Age 60s

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Sail Date: Mar 2024

​DW and I have been on dozens of cruises over the past 40+ years and now that we are retired and blessed to afford more luxury travel options, we have started trying out the luxury cruise lines starting with Seabourn. We booked the Quest transatlantic crossing from Miami to Las Palmas sailing on March 24. We booked with our preferred travel agent into a Verandah Suite and in December we accepted an offer to upgrade to a Penthouse Spa Suite. Thanks to a kind member here, we received a referral OBC and we also received CCL credit as well.

Prior to sailing, we contacted Seabourn at the recommendation of some here to provide our suite preferences as the online feature for that was not working. I do not drink alcohol and prefer sparkling water and no-sugar added soft drinks and vegetable juices. The Seabourn person we corresponded with indicated that our requests would be no problem.

We arrived about ten minutes before our scheduled check-in time to find the laziest porter we've ever encountered sitting on a chair and directing us where to leave our luggage! He didn't even get up and help those who were older or struggled with their bags. But that isn't Seabourn's fault, probably just a sign of the times. Then we encountered a DYKWIA couple (Seabourn regulars judging from the hugs we saw them give some crew members later that day) who actually cut in front of my wife and put their stuff on the conveyor belt in front of her purse as she waited her turn at the terminal security screening. Fortunately, our paths did not again cross but it was a reminder that wealth does not buy class!

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