Celebrity Millennium Review

Celebrity was not what it once was.

Review for Asia Cruise on Celebrity Millennium
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RRM855
First Time Cruiser • Age 70s

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Sail Date: Mar 2024

This was our worst experience with Celebrity in our over 20 years of cruising with them. The Millennium is a dated ship that has not been well maintained. Celebrity should no longer be using her. Service has suffered greatly in the post-COVID era. The ship felt understaffed with totally indifferent staff. There were waits and lines everywhere. The buffet cafe was always crowded and dirty. We boarded to find a cabin door that was broken and a cabin that had never been serviced or cleaned. We had to ask for restocking the cabin constantly during the trip. Celebrity has taken to nickle and diming customers. Everything has a surcharge now, including pricing cocktails so that the classic drink package no longer covers the cost of a cocktail. There are no amenities offered for things like Concierge class. Room service is no longer free across the board. The food was quite mediocre and service slow (sometimes 35 minutes between courses). This is not what Celebrity used to offer. Guest relations was not interested when problems arose. The fares no longer offer value for what you receive. Given the more than doubling we have seen in fares, it makes no sense to continue with Celebrity cruises. For just 1-2K more you can get a far better experience on Viking or Oceana. The one positive area is that they still offer high quality entertainment and shows.

Port Reviews

Jelu Island

Not a particularly interesting place. Only used to meet the legal requirement of exiting the country once during the cruise.

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